Help Desk

Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day.

Visitor policy

For safety and security reasons, only registered guests are allowed to access the hotel rooms and facilities.

Information regarding Corona Virus

4 tips on how to protect yourself and others
1. Avoid close contact with people suffering from fever and cough
2. If coughing and sneezing, cover mouth and nose with flexing elbow or tissue. Throw tissue into closed bin immediately after use
3. Frequently clean hands by using alcohol-based hand rub or soap and water
4. Avoid touching eyes, nose or mouth 

We kindly ask you to contact your national health organization or WHO (World Health Organization) for the latest update on Corona. Read more at www.who.int/emergencies/diseases/novel-coronavirus-2019

In reference to the above our preferred payment method is credit card.

No alcohol drinking in vehicles & smoking in public places

Learn more here.

We can help with following services

Other services include:

Children's Ice Cream Card 300 THB
Premium Internet  1 day 400 THB
Premium Internet 3 days 900 THB


Please note that all services are subject to availability.