On behalf of all of us at Sunwing Kamala Beach we would like to thank you all for the fantastic collaboration and patience in this complicated time. On March 18, the Thai authorities have decided to make new restrictions in relation to the Corona Virus. This means that the Massage, Gym and Pools are closed, and we are not allowed to offer any activity program at the hotel. Thank you for your collaboration!

Services

We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you:

Self Service Laundry	80 THB (8*10 coins)
Self Service Dry Tumble	80 THB (8*10 coins)
Express Laundry	Contact Help Desk
Lollo & Bernie Welcome Package	Only bookable via preebook from home
Lollo & Bernie Visit	850 THB
Welcome Package	1690 THB
Royal Welcome Package	3250 THB
Day use of apartment on departure day *	2000 THB (17:00)

* Subject to limited availability. Please book from our Help Desk at your earliest.

For Baby

Baby push chair rental (for 1 child, up to 15kg)	200 THB/day or 1000 THB/week
Baby cot rental	500 THB/week
Baby chair rental	200 THB/day or 1000 THB/week
Baby sitter rental (equipment)	200 THB/day or 1000 THB/week
Baby package	1560 THB/week
Baby package (large)	3000 THB/week
Baby Sitting	300-420 THB/child (depending on time) Please contact Mini Land for more information

Air Conditioning

Available free of charge daily 24hrs.

TV Service

English TV channels: Disney Junior, Disney Channel, Sky News, Euro Sports, National GEO World, FOX Family, Golf, Movie, Comedy, Fight Sport, FOX News, FOX Sport 1,2,3

Thai TV channels: FOX Thai, CH.5, NBT, Thai PBS, TNN 24

Russian TV Channels: Poccar 1, Poccar PTP, TPTV

France TV Channels: France 24, TV5 Monde,

Japanese TV Channels: NHK

Chinese TV Channels: CCTV 4, CCTV 14, CCTV 2, CETV 1

Australian TV Channels: Australia

Lollo & Bernie music channel

Safety Box

We recommend that you use the safety box in your room for all your valuables.
The hotel does not assume any responsibility for items not kept in the safety box.
For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

• Cleaned every day between 8:30 and 15:30.
• Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

• Cleaning daily between 8:30-16:30
• No cleaning service available after 22:00.
• Note: If you’re travelling unspecified, apartment cleaning is not included. Cleaning service can be booked at the Help Desk at an additional charge.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen at the floor in the bathroom. You can exchange your used pool and beach towels for fresh ones at our Pool Towel station located beside the Pool Bar open 09:00-13:00 & 14.00-17.00. Please note that we offer a maximum change of pool towels once a day.

• Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero and see our tips here.