Sustainability Report
Sunwing Kamala Beach 2025
Presentation of Hotel Facilities
Hotel Facilities and Property Overview
Sunwing Kamala Beach is located on the west side of Phuket Island. The hotel was built in 2009 and extends over an area of 24,000 sqm plot of land.
- Back of the house areas with operational facilities such as store rooms, linen room, staff areas (canteen and hygiene facilities), offices & maintenance facilities
- Ground floor with reception/lobby, kids club, medical clinic, lounge, minimarket, luggage room, textile souvenir shop & diving shop
- With 5 buildings and a total of 311 guest rooms
- Gardens with massage salas, multi-purpose sport court, table tennis and designated smoking areas
- Fitness Room and Gym
- 2 Restaurants
- 8 outdoor swimming pools
Guests, Staff and Environmental Policy
Sunwing Kamala Beach accommodates approximately 15,107 guests during the summer season (Mar–Oct '23) and around 6,852 guests during the winter (Nov '23– Feb '24) with a team of 175 employees year-round.
- Our hotel offers unparalleled hospitality, catering guests from every part of the world, with the majority of them coming from the European countries such as Scandinavia, Germany, Russia, Slovakia and Poland, but also Australia, Korea and China.
- The hotel staff comprises primarily of Thai employees, with additional members from the Philippines and Myanmar. Also, a small number of Nordic staff to cover Shows, Fitness and Lollo & Bernie Club.
- We have and communicate a clear and comprehensive statement of policies.
- We are striving to reduce our use of energy and water, and to re-use and recycle as much as possible wherever it's practical and possible.
- We are looking for new ideas to develop and integrate sustainable technologies and equipment in our operation.
- We are monitoring and measuring our environmental performance on a monthly basis.
- We are providing the necessary resources to meet our objectives and targets and on-going training for our staff on environmental, social and health & safety issues.
- Communicating our policies practices and programmes to all our staff, guests, suppliers and the public.
Energy Use
We are constantly working to improve the services we offer our guests. The new facilities are designed for maximum energy efficiency. Our goal is to reduce energy consumption by 2% compared to the previous year.
Measures Taken
- 100% of light bulbs have been replaced by LED ones.
- 100% of our contracted electricity comes from certified renewable sources.
- Installation of photovoltaic panels.
- Gradual replacement of all appliances with A+++ energy-rated appliances.
- Energy audit conducted.
- Timers and photocells have been installed for the controlled operation of outdoor lights.
- Room temperatures are individually controlled by thermostats and there are automatic systems which turn the lights
and the air conditioning off when guests leave their rooms. - A heat recovery system has been installed for heating the hotel’s tap water from the air conditioning chiller.
- A Building Management System is centrally adjusting the operating time of high energy consumption machinery.
- New technology generators in pool plants giving a safe and healthy operation and reduction of the chemicals.
- Sand filters have been replaced with crystal filters reducing the number of back washes needed to keep the clearance
of the water reducing energy and water consumption.
Water Use
In addition to protecting energy resources, reducing water consumption is a core aspect of our hotel. However, we know it's very difficult to reduce consumption; water remains essential for our guests daily needs during their holidays, and this negatively impacts our ability to meet our objectives. For this reason, we are constantly striving to find ways to reduce and optimize consumption.
Measures Taken
- Aerators on all taps and showers in the apartments.
- Toilets with a maximum water flow of 6 liters.
- Garden irrigation with a timer and at night.
- Weekly monitoring of water consumption in the apartments.
- Daily monitoring of water meters in the swimming pools.
Waste
Environmental awareness and social responsibility are increasingly important values for our guests. Implementing sustainable practices is a necessity, and also an opportunity to differentiate ourselves from the competition and attract an increasingly demanding clientele. In this context, recycling plays a fundamental role as a strategy to reduce our environmental impact. Through proper waste management, we can minimize waste, decrease the consumption of natural resources, and contribute to the fight against climate change.
Measures Taken
- Sensitizethe guests to separate waste. Recycling stations are placed strategically
around the resort areas, and in most of the rooms. - Reduce food waste by 5%.
- Join the TO GOOD TO GO platform
- We introduced the purchase of biodegradable bags to replace the plastic bags used in our
spas, restaurants, etc. - Elimination of plastic bottles in bars , restaurants and guest rooms
- Monthly monitoring of garbage collection
- New labels to raise guest awareness in apartments and restaurants.
- Use of bulk products
- Contract with authorized agents
- Ongoing staff training
Labour & Human Rights
At the hotel, we strive to provide a safe workplace where human rights are respected in accordance with the collective agreements with the unions and the applicable legislation. We are an equal opportunity employer and we support the protection of human rights, particularly those of our employees, the parties we do business with and the community where we operated.
Whilst we encourage non-discrimination, we employ a large number of local people to support local community where the hotel operates. Our target for 2024-25 season is to employee at least 98 % local staff. The greatest asset of Sunwing Alcudia Beach is our employees, and we invest heavily in their continuous training and development and the upgrading of their skills. 2023-24 season we executed 22 the number of course programs and 145 hours of training and development.
Code of Conduct and Ethics
NLTG´s supplier code of Ethics and Conduct sets out the minimum standards of busi - ness behaviour expected of Suppliers, who must have processes in place to moni - tor and maintain these standards, including within their own supply chains. Suppliers must comply with child protection laws, including United Nations Conven - tion on the Rights of the Child and the international Labour Organization Convention Numbers 138 and 182. Suppliers must also comply with local laws regarding the mini mum age of employees and all legal requirements for the work of authorised young workers, particularly those relating to hours, wages and safe working conditions. NLTG Supplier Code of Conduct
COMMUNITY AND SOCIAL ACTIVITIES (EVENTS AND DONATIONS)
- Save the children
- World Animal Protection
- Support activities for National Children’s Day
- Arrange and participate in beach clean-up activities
- Clean the area in front of the hotel entrance twice a week
- Participate in the Old Calendar Donation Project to produce Braille books for the visually impaired in Krabi Province
- Arranging Blood donation campagnes 4 times per year
- Daily Beach cleaning at hotel beach front area
- Cooperation with the local community with flood and other emergency planning/ relief/support
CONTACT US:
Director of Operations/Resort Manager: Mr. Johan Magnusson
Sustainability Manager: Mr. Johan Magnusson
Address: 96/66 Moo #3, Kamala beach, Kathu Phuket 83150
Phone: +66 76 371650-5
