Other Services

Air Conditioning
Available free of charge daily 24hrs.

Safety Box

  • We recommend that you use the safety box in your room for all your valuables. Please use your apartment key card to activate it the first time.
  • The hotel does not assume any responsibility for items not kept in the safety box.
  • For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

  • Cleaned every day between 8:30 and 15:30.
  • Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

  • Cleaning between 8:30-16:30.
  • No cleaning service available after 22:00.
  • Note: If you’re travelling unspecified, only one apartment cleaning is included. Cleaning service can be booked at the Help Desk.

Fresh Bath Towels & Bed Linen
Would you like fresh bath towels and/or bed linen? Place your used towels/linen at the floor in the bathroom. You can exchange your used pool and beach towels for fresh ones at our Help Desk.

Please note that we offer a maximum change of pool towels once a day.

  • Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero!

Royal Family - Suite or Welcome Package

If you´ve booked a Royal Suite this is included in your room:

  • Daily refill of water
  • Nespresso Machine with a start kit of 4 coffee capsules

Bathrobes for the whole family

Have you booked a Royal Welcome Package with Ving, Spies or Tjäreborg? This is included in your room:

  • We