Other Services
Air Conditioning
Available free of charge daily 24hrs.
Safety Box
- We recommend that you use the safety box in your room for all your valuables. Please use your apartment key card to activate it the first time.
- The hotel does not assume any responsibility for items not kept in the safety box.
- For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.
Room Cleaning
Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:
- Cleaned every day between 8:30 and 15:30.
- Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.
All other apartment types:
- Cleaning between 8:30-16:30.
- No cleaning service available after 22:00.
- Note: If you’re travelling unspecified, only one apartment cleaning is included. Cleaning service can be booked at the Help Desk.
Fresh Bath Towels & Bed Linen
Would you like fresh bath towels and/or bed linen? Place your used towels/linen at the floor in the bathroom. You can exchange your used pool and beach towels for fresh ones at our Help Desk.
Please note that we offer a maximum change of pool towels once a day.
- Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero!
Royal Family - Suite or Welcome Package
If you´ve booked a Royal Suite this is included in your room:
- Daily refill of water
- Nespresso Machine with a start kit of 4 coffee capsules
Bathrobes for the whole family
Have you booked a Royal Welcome Package with Ving, Spies or Tjäreborg? This is included in your room:
- We